Software & Drivers – Need additional Software or Drivers?

Please populate and submit the following form. This submission will generate a Software & Driver support request.

Software and Drivers are centrally provisioned, managed, and maintained, we install these in our remote management services before testing them deploying, and provisioning them to an end device. In most cases this is seamless, and we won’t require to remote onto the end user device or require user intervention, however, in some instances, we will be required to liaise and communicate with you to assist with the initial install.

Please Note:

• We require at least 5 working days notice to provision and schedule new software or drivers in an unmanaged environment.
• We require at least 10-14 working days notice to provision and deploy new software or drivers in a managed environment.

Your Name *

First

Last

Your Company *

Your Email *

What computer device(s) is the Software / Driver going to be install on (list is appropriate)

To find a computer name, type 'About your PC' in the start menu search and select it. The system information will display the 'Device name'.

Software or/and Driver Required (select both if required): *

• Software
• Driver

Software / Driver Name (list if required) *

Software / Driver Manufacturer *

Examples: Lexmark, Zoom, Adobe, Nitro Pro, 7-Zip

Software / Driver Model *

Examples: MC3326i, Label Writer 450, Photoshop

Is this related to a new install or an upgrade *

• New Install
• Upgrade (see below)

Upgrade information (from above) - Please confirm what the current version installed is, if this is an upgrade not a new install

Upgrade information (from above) - Please confirm what the upgraded (new) version will be

Is the Software / Driver related to hardware (installing a printer, scanner etc.) *

• Yes (see below)
• No

Confirm type of hardware, if applicable (from above)

Examples: Printer, Scanner

Confirm hardware Name, Location, IP address (from above)

Software / Driver Information - Please elaborate and confirm what the software is and why it is required *

Is the software permanent or temporary *

• Permanent
• Temporary

If temporary, please select date you wish to remove/uninstall

File upload (60mb Limit) upload any relating installation files, or alternatively, use the Website / URL links below

Click or drag files to this area to upload. You can upload up to 10 files.

Website / URL link to software download - 1

Website / URL link to software download - 2

Website / URL link to software download - 3

Submit