Administrative – Ticket Request

Administrative requests are not ‘support’ or ‘incident’ related; they are more generalised for administrative purposes, for instance, business administrative tasks, Microsoft 365 admin or license changes, Phone system changes, a request for IT-related instructions, or even an enquiry regarding an office re-location/move. If your enquiry does not relate to this and is ‘support’ or ‘incident’ related, for instance, if you have a failure or fault with a device or service, please visit our support services here.

To open an administrative ticket request, please populate all fields below. Please clearly state your full name and the company you work for.

Please review our service level agreement terms and conditions here. It is important to be familiar with our terms and conditions in order to work appropriately and efficiently with our services.

Your Name *

First

Last

Company Name *

Role / Position in Company *

Your Email *

(This may be used to contact you for admin purposes, please provide a company email address, ticket with @gmail.com and @outlook.com etc. email addresses maybe blocked for security reasons and may not be delivered to us)

Contact Telephone

(This may be used to contact you for support purposes)

Administrative Subject *

Administrative Message *

Please be as descriptive as possible.

Upload supporting evidence

Click or drag files to this area to upload. You can upload up to 5 files.

Acceptable formats: .pdf, .jpg, .png, .bmp, .gif, .txt, .doc, .docx, .xls, .xlsx, csv, .msg, .avi, .mp4
Max file size: 64mb
Maximum file uploads: 5

Urgency *LowMediumHighUrgent

Submit